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Terms & Conditions

Your Terms & Condition at JAS Quantum

JAS Quantum is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and store your information when you use our website and services.

What information do we collect?

We collect information you provide directly, such as:

  • Name
  • Email address
  • Phone number
  • Company information
  • Information submitted through contact forms or job applications

We use your information for various purposes, including:

  • Responding to inquiries and managing client relationships
  • Providing requested services and support
  • Sending marketing and promotional communications (with your consent)
  • Analyzing website traffic and user behavior
  • Improving our services and website
  • Legal Basis for Processing Your Information:

We process your information based on the following legal grounds:

You may have given us your consent to use your information for specific purposes.

We may need to use your information to fulfill a contractual obligation with you.

We may use your information for our legitimate interests, such as improving our services or sending you marketing communications, provided that these interests do not override your rights.

We may need to disclose your information to comply with legal obligations.

Who do we share your information with?

We may share your information with third-party service providers who help us operate our business and website. These providers are contractually obligated to protect your information and only use it for the purposes we have authorized.

We may also share your information if required by law or in the good faith belief that such disclosure is necessary to protect our rights, property, or safety, or the safety of others.

Some of our service providers may be located in countries outside the European Union (EU) with different data protection laws. We take steps to ensure that your information is transferred in accordance with applicable data protection laws, such as standard contractual clauses approved by the European Commission.

You have several rights regarding your personal data:

You have the right to request a copy of the information we hold about you.

You have the right to request that we correct any inaccurate information we hold about you.

Right to Erasure: You have the right to request that we erase your information in certain circumstances.

You have the right to restrict the way we process your information.

You have the right to object to certain types of processing, such as direct marketing.

You have the right to request that we transfer your information to another controller.

To exercise any of your rights, please contact us at info@jasquantum.com.

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.

If you have any questions about this Privacy Policy, please contact us at [insert email address or other contact information].

JAS Quantum adheres to the principles of the General Data Protection Regulation (EU) 2016/679 (GDPR) and is committed to protecting the privacy of all individuals. For further information about the GDPR, please visit the European Commission’s website: https://eur-lex.europa.eu/eli/reg/2016/679/oj.

JAS Quantum (“we”, “us”, or “our”) is committed to providing you with exceptional services. However, we understand that unforeseen circumstances may arise, and you may need to request a refund. This Refund Policy outlines the conditions under which we will issue refunds for our services.

Pre-Development Services: We offer full refunds for any pre-development services, such as consultations, project planning, and initial estimates, provided the project has not yet started.

Full Refund: 

We offer a full refund within 3 days of your initial payment if you are not satisfied with our services and no development work has begun. After the 3-day window and if development work has commenced, we will not refund. Completed work cannot be refunded.

Non-deliverable fees: 

Fees associated with non-deliverable goods or services, such as unsuccessful third-party integrations or custom software development that is technically impossible to achieve, are non-refundable.

Rush fees: 

Expedited development fees are non-refundable due to the additional resources and time dedicated to meeting your accelerated timeline.

Overdue invoices: 

Refunds will not be processed for projects with outstanding invoices past their due date.

How to Request a Refund:

To request a refund, please follow these steps:

Step 1: 

Submit a written request to info@jasquantum.com, clearly stating your reasons for requesting a refund and the specific service(s) involved.

Step 2: 

We will review your request and respond within 5 business days.

Step 3: 

If your request is approved, the refund will be processed within 10 business days to the original payment method used.

We reserve the right to modify this Refund Policy at any time without prior notice. We will post any changes on our website.

If you have any questions regarding this Refund Policy, please contact us at info@jasquantum.com.